Cloud Solution Architect Microsoft Tuban

FullTime   Tuban

4 Deadline 31/12/25

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Responsibilities:

Planning and delivering proactive and reactive support including onsite presence as needed (post Covid restrictions)
You will work with a larger customer account team to strengthen customer relationships and to work on Microsoft cloud and application innovation strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs
You will Identify and manage customer goals and Support for Mission Critical (SfMC) opportunities across Azure PaaS to improve the quality, consumption, and health of the customer’s solution
You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer’s solution
You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience
You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers
You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans
You will share and gain knowledge through technical communities
You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

Qualifications:

5+ years of technical engineering experience with coding in C , Java, Typescript, JavaScript, or Python OR equivalent
5+ years of experience architecting and building enterprise services on Azure or AWS
5+ years of Azure PaaS experience with SME-level depth in:
Azure Container Services (AKS, ACA, ACI)
Azure API Management
Azure App Service
Azure Function
Application Development
Strong expertise in designing and implementing Azure PaaS solutions
Skilled in writing secure, reliable, maintainable code with testing/debugging
Proficient in GitHub and/or Azure DevOps
Proven experience delivering complex enterprise software
Comfortable operating in ambiguous, fast-paced environments
Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.

Preferred Qualifications:

Familiar with Microsoft Cloud Adoption and Well-Architected Frameworks
Deep knowledge of .NET Core, .NET Framework, and C
Strong background in DevSecOps and Site Reliability Engineering
Proficient in application monitoring tools (App Insights, Prometheus, Grafana)
Experienced in microservice design and container ecosystems (Kubernetes, Docker, Service Mesh)
Strong experience in Azure storage, networking, and compute solutions
Knowledge of high availability and disaster recovery for IaaS
Familiar with Azure security services/features
Skilled in infra-as-code using Azure Bicep, ARM templates, Terraform, Ansible
Experience in systems management, network operations, software support, IT consulting, or related roles.
Solid understanding of client/server, networking, and Internet technologies fundamentals.
Knowledge and experience in multi-cloud platforms like AWS, GCP etc.
Knowledge and experience in Microsoft Copilot products, AI, and Machine Learning
Knowledge and experience in Azure relational databases and NoSQL database services
Knowledge and experience in open-source technology like LAMP

Gaji bulanan: N/A

Perusahaan: Microsoft

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