Operations & Customer Success JKT

  • Full Time
  • Jakarta
  • Gaji: IDR 6400000
  • Ditutup Tgl: 31, Dec 2021

PT. Pintu Kemana Saja

Job Description

We are looking for Operations & Customer Success that has at least 1 year of working experience in the Operations Team (Freshgraduates are welcome to apply).

You must also be passionate in fintech / blockchain, a fast learner, and a strong communicator.

Core Roles & Responsibilities:

  • Support the day to day operations activities
  • Ensure the entire operations running smooth
  • Be the front line of the company
  • Maintain a good relationship with both new and existing users
  • Be a consultant for the users as well as a communicator between the users and the company
  • Ensure users satisfaction
  • Process users registration data and monetary / crypto transactions through admin panel
  • Monitoring the issues/complaints and troubleshoot by working with Product team
  • Reading, prioritizing, and responding to users’ queries through all channels (i.e. live chat, emails, phone calls and Telegram)
  • Foster amazing users experience

Qualifications:

You are the right person if you have…

  • Passed a bachelor degree
  • Have at least 1 year of experience working in the related role
  • Able to operate Microsoft Office
  • Fast learner
  • Getting things done
  • Fluent in English both spoken & written
Note: Proses recruitment, interview, kerja 100% Gratis, jika ada biaya pelatihan / seragam kerja dipotong gaji setelah bekerja.

Baca: cara buat CV, surat lamaran kerja.

Untuk melamar pekerjaan ini, kirim email ke: career@pintu.co.id