Jakarta -
Full Time
Deadline : 29 Jul, 2024
Agoda
In This Role, You’ll Get To:
- Provide system troubleshooting support for Tier 2+ cases , conducting thorough root-cause analysis to identify underlying issues and offering practical recommendations
- Develop comprehensive test scenarios, translating them into meticulous test plans, and execute unit testing to ensure system integrity
- Undertake essential configuration updates across our diverse HRIS platforms
- Collaborate closely with the Implementation team to develop and test solution designs that enhance HR processes
- Analyze ticket data and trends to pinpoint opportunities for continuous improvement, making a tangible impact on HRIS performance
- Conduct rigorous testing of new feature releases and deliver insightful reports on findings to guide further enhancements
- Create and maintain documentation for processes and standard operating procedures, fostering transparency and knowledge sharing
What You’ll Need to Succeed:
- A minimum of 1 years of experience as an HRIS support analyst with at least 1 month in Workday
- Strong analytical and problem-solving abilities, with the capacity to dissect issues, identify root causes, and collaborate effectively on solutions
- Proficient in formulating test scenarios and crafting comprehensive test plans that uphold system integrity
- A meticulous and inquisitive mindset with a keen interest in understanding system behaviors
- Proficiency in English and a demonstrable ability to work collaboratively in a team, taking ownership, and quickly adapting to new challenges
- Proven ability to excel in a fast-paced environment and work effectively under pressure
- A proactive approach to learn independently and being naturally curious to explore new technologies and solutions
It’s Great If You Have:
- Previous experience in HRIS configuration is a valuable asset
- Knowledge of HRIS platforms such as Workday including Integrations, BIRT is a plus, Greenhouse, Zendesk, and various learning platforms
- Exposure to working in an international environment, understanding diverse HR practices and needs
PERHATIAN: Proses rekrutmen 100% Gratis, jangan pernah transfer atau memberikan uang kepada siapapun termasuk HRD.
Open link URL: careersatagoda.com.